How to Troubleshoot IPv6 DNS Failures

IPv6 DNS failures can be frustrating and difficult to diagnose. When AAAA record queries fail or time out, users may experience slow page loads, connection errors, or complete inability to reach IPv6-enabled websites. This guide provides a comprehensive approach to diagnosing and resolving IPv6 DNS issues.

Table of Contents

Common Symptoms

IPv6 DNS failures typically manifest in several ways:

Initial Diagnosis

Before diving into complex troubleshooting, start with a quick connectivity check:

1. Test Your IPv6 Connectivity

Visit test-ipv6.run to run a comprehensive IPv6 connectivity test. This tool will:

If the test shows "broken IPv6" (IPv6 configured but timing out), DNS issues are likely a symptom of broader IPv6 connectivity problems.

2. Quick Command-Line Test

Test basic DNS resolution for both protocols:

# Test IPv4 DNS resolution
dig A google.com

# Test IPv6 DNS resolution
dig AAAA google.com

# Force query over IPv6 transport
dig -6 AAAA google.com

If IPv4 works but IPv6 fails or times out, you have an IPv6-specific DNS issue.

Diagnostic Tools and Commands

dig (Domain Information Groper)

The dig command is the most powerful tool for DNS troubleshooting:

# Query AAAA record for a domain
dig AAAA example.com

# Query using a specific DNS server over IPv6
dig -6 AAAA example.com @2001:4860:4860::8888

# Trace the full resolution path
dig +trace AAAA example.com

# Check DNSSEC validation
dig +dnssec AAAA example.com

# Show which DNS server responded
dig +nsid AAAA example.com

# Get detailed timing information
dig +stats AAAA example.com

nslookup (Windows and Unix)

For Windows users or simpler queries:

# Basic AAAA query
nslookup -type=AAAA example.com

# Query specific DNS server
nslookup -type=AAAA example.com 2001:4860:4860::8888

# Interactive mode for multiple queries
nslookup
> set type=AAAA
> server 2001:4860:4860::8888
> example.com

System Configuration Check

Linux/macOS:

# View configured DNS servers
cat /etc/resolv.conf

# macOS-specific DNS configuration
scutil --dns

# Check IPv6 routing
ip -6 route | egrep -i "default|2000::/3"

# Test connectivity to DNS server
ping6 2001:4860:4860::8888

Windows:

# Show DNS server configuration
ipconfig /all

# Display DNS resolver cache
ipconfig /displaydns

# Flush DNS cache
ipconfig /flushdns

# Test connectivity to IPv6 DNS server
ping 2001:4860:4860::8888

Common Causes and Solutions

1. Firewall Blocking DNS Queries

Problem: Firewalls blocking outbound or inbound UDP/TCP port 53 traffic over IPv6.

Diagnosis:

# Test if port 53 UDP is reachable over IPv6
tracepath6 -p 53 2001:4860:4860::8888

# Linux: Check firewall rules
ip6tables -L -n -v

# Windows: Check Windows Firewall
netsh advfirewall firewall show rule name=all | findstr "53"

Solution:

Important: Modern DNS requires both UDP and TCP port 53. With DNSSEC and IPv6 deployment, DNS responses can exceed 512 bytes, requiring TCP fallback.

2. AAAA Query Timeouts

Problem: DNS server doesn't respond to AAAA queries, but A queries work fine.

Diagnosis:

# Time how long AAAA query takes
time dig AAAA example.com @your-dns-server

# Compare with A record timing
time dig A example.com @your-dns-server

If AAAA queries consistently time out (>5 seconds) while A queries succeed quickly, your DNS resolver may have issues with IPv6.

Solution:

  1. Try alternative DNS servers:

    • Google Public DNS: 2001:4860:4860::8888 and 2001:4860:4860::8844
    • Cloudflare DNS: 2606:4700:4700::1111 and 2606:4700:4700::1001
    • Quad9 DNS: 2620:fe::fe and 2620:fe::9
  2. Update your DNS configuration:

    Linux (systemd-resolved): Edit /etc/systemd/resolved.conf:

    [Resolve]
    DNS=2001:4860:4860::8888 2001:4860:4860::8844
    FallbackDNS=2606:4700:4700::1111 2606:4700:4700::1001
    

    Then restart: sudo systemctl restart systemd-resolved

    macOS:

    networksetup -setdnsservers Wi-Fi 2001:4860:4860::8888 2001:4860:4860::8844
    

    Windows:

    netsh interface ipv6 set dnsservers "Ethernet" static 2001:4860:4860::8888 primary
    netsh interface ipv6 add dnsservers "Ethernet" 2001:4860:4860::8844 index=2
    

3. Resolver Configuration Issues

Problem: DNS daemon not listening on IPv6 interface, or misconfigured to reject AAAA queries.

Diagnosis:

# Check if DNS server is listening on IPv6
netstat -ln | grep :53

# Should show something like:
# udp6       0      0 ::1:53                  :::*
# tcp6       0      0 ::1:53                  :::*

Solution:

If running your own DNS server (BIND, Unbound, dnsmasq):

BIND: Edit /etc/named.conf or /etc/bind/named.conf:

options {
    listen-on-v6 { any; };
};

Unbound: Edit /etc/unbound/unbound.conf:

server:
    do-ip6: yes
    interface: ::0

dnsmasq: Edit /etc/dnsmasq.conf:

listen-address=::1

Restart the DNS service after making changes.

4. Broken [DNSSEC](ipv6-dnssec-impact) Validation

Problem: DNSSEC validation fails for IPv6 queries but succeeds for IPv4, or fails due to zone signing issues.

Diagnosis:

# Check if DNSSEC is causing the failure
dig +dnssec AAAA example.com

# Look for "SERVFAIL" status or missing RRSIG records
# Compare DNSSEC validation over IPv4 vs IPv6
dig -4 +dnssec AAAA example.com
dig -6 +dnssec AAAA example.com

Common DNSSEC error messages:

Solution:

  1. Temporary workaround: Query without DNSSEC validation:

    dig +cd AAAA example.com  # cd = checking disabled
    
  2. Fix systemd-resolved DNSSEC issues: Edit /etc/systemd/resolved.conf:

    [Resolve]
    DNSSEC=allow-downgrade
    # or completely disable if necessary:
    # DNSSEC=no
    
  3. Switch to DNS servers with better DNSSEC support: Some public DNS resolvers handle DNSSEC validation more reliably than others.

  4. Check for known bugs: PowerDNS Recursor 4.1 has a bug causing IPv6 PTR lookups to fail with DNSSEC enabled. Upgrade if affected.

5. IPv6 Transition Technology Interference

Problem: On Windows, IPv6 transition technologies (Teredo, 6to4, ISATAP) can interfere with DNS resolution.

Diagnosis:

# Check status of IPv6 transition technologies
netsh interface teredo show state
netsh interface 6to4 show state
netsh interface isatap show state

Solution:

If you have native IPv6 or don't need these technologies:

# Disable transition technologies
netsh interface teredo set state disabled
netsh interface 6to4 set state disabled
netsh interface isatap set state disabled

# Restart network adapter or reboot

6. Network Path MTU Issues

Problem: Large DNS responses get fragmented, but IPv6 path MTU discovery fails or fragments are blocked.

Diagnosis:

# Check if large DNS responses fail
dig +bufsize=4096 AAAA example.com

# Test path MTU to DNS server
tracepath6 2001:4860:4860::8888

Solution:

  1. Use DNS servers that handle EDNS0 properly and advertise realistic buffer sizes
  2. Ensure TCP fallback works (requires port 53 TCP open in firewall)
  3. Check router/firewall MTU settings for IPv6 interfaces

Step-by-Step Troubleshooting Process

Follow this systematic approach when diagnosing IPv6 DNS failures:

Step 1: Verify Basic IPv6 Connectivity

# Test connectivity to a known IPv6 address
ping6 2001:4860:4860::8888

# Or use online test
# Visit: https://test-ipv6.run

If ping fails: You have a broader IPv6 connectivity issue. DNS failures are a symptom, not the root cause. Check your IPv6 routing and ISP connectivity.

Step 2: Test DNS Resolution Over Both Protocols

# Test AAAA query over IPv4 transport
dig -4 AAAA google.com

# Test AAAA query over IPv6 transport
dig -6 AAAA google.com @2001:4860:4860::8888

If -4 works but -6 fails: Your DNS resolver is reachable over IPv4 but not IPv6. Check firewall rules and routing.

If both fail: The problem is with the AAAA record itself or the authoritative DNS server.

Step 3: Test Alternative DNS Resolvers

# Google Public DNS
dig AAAA google.com @2001:4860:4860::8888

# Cloudflare DNS
dig AAAA google.com @2606:4700:4700::1111

# Quad9 DNS
dig AAAA google.com @2620:fe::fe

If external resolvers work: Your configured DNS server has issues. Change your DNS settings.

If external resolvers fail too: Network-level blocking (firewall, ISP) or routing issues.

Step 4: Check Firewall Rules

# Linux
sudo ip6tables -L -v -n | grep -i "53"

# Windows (PowerShell as admin)
Get-NetFirewallRule | Where-Object {$_.DisplayName -like "*DNS*"}

Ensure both UDP and TCP port 53 are allowed for both outbound and inbound IPv6 traffic.

Step 5: Examine DNS Server Configuration

# Check what's in resolv.conf
cat /etc/resolv.conf

# Verify DNS server is reachable
ping6 <dns-server-ipv6-address>

# Test query with verbose output
dig +trace +dnssec AAAA example.com

Step 6: Test DNSSEC Validation

# Query with DNSSEC
dig +dnssec AAAA example.com

# Query without DNSSEC (checking disabled)
dig +cd AAAA example.com

If +cd works but +dnssec fails: DNSSEC validation issue. Check resolver configuration or switch resolvers.

Step 7: Monitor DNS Queries

# Linux: Use tcpdump to capture DNS traffic
sudo tcpdump -i any -n port 53 and ip6

# Watch for timeout patterns and error responses

Advanced Issues

DNS Flag Day 2025 Compliance

DNS Flag Day 2025 introduces stricter requirements for IPv6 DNS behavior:

Action: Ensure your DNS servers and resolvers are updated to comply with DNS Flag Day 2025 standards.

RFC 4074 Misbehavior

Some DNS servers and middleboxes exhibit "common misbehavior" against AAAA queries:

Diagnosis:

# Compare behavior of different record types
dig A example.com @suspect-dns-server
dig AAAA example.com @suspect-dns-server
dig MX example.com @suspect-dns-server

Solution: Avoid problematic DNS servers and report the issue to the operator.

Reverse DNS (PTR) Lookup Failures

IPv6 reverse DNS uses the ip6.arpa zone and can fail independently:

# Test reverse lookup
dig -x 2001:4860:4860::8888

# Manual PTR query
dig PTR 8.8.8.8.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.6.8.4.1.0.0.2.ip6.arpa

PTR failures typically don't affect forward resolution but can cause issues with email servers and some security checks.

Summary

IPv6 DNS troubleshooting requires a methodical approach:

  1. Start with connectivity testing at test-ipv6.run
  2. Use dig to isolate the problem (transport vs resolver vs DNSSEC)
  3. Check firewalls for port 53 UDP/TCP over IPv6
  4. Test alternative DNS servers to rule out resolver issues
  5. Verify DNSSEC validation isn't causing false failures
  6. Ensure both UDP and TCP port 53 are open for modern DNS

Most IPv6 DNS failures fall into one of these categories:

By following this guide and using the diagnostic commands provided, you should be able to identify and resolve most IPv6 DNS issues. If problems persist after exhausting these steps, the issue likely lies with your ISP's IPv6 implementation or requires professional network engineering assistance.